Privacy Policy

1. Information we collect

• Contact and delivery details: your name, email address, phone number, delivery address, and delivery instructions.
• Membership and orders: your chosen meal plan, meal selections, subscription dates, order history, and payment status.
• Preferences and support: dietary preferences, allergies you choose to share, and messages you send us.

Technical data and app permissions: [Describe any device identifiers, app usage, crash reports, location access, notification tokens, or other data collected by the app and its SDKs, and why. Remove categories that do not apply.]

2. How we use information

We use your information to manage your account and membership, prepare and deliver meals, process orders and payments, respond to questions, and send service updates. Dietary information you provide helps us understand your meal preferences and requirements.

3. Payments and sharing

We share relevant information with service providers that help us operate the app, process payments, provide customer support, and deliver orders. Delivery partners receive the contact and address details needed for delivery. We may also disclose information when required by law.

Payment processing and other providers: [Name the payment, hosting, analytics, notification, and other providers actually used; explain the data each receives and whether FitFoodFactory stores any card details.]

4. Security and retention

We take reasonable steps to protect personal information and restrict access to people who need it to provide the service. No storage or transmission system is completely secure.

We keep information only as long as needed to provide our services and meet legal obligations. We then delete or anonymize it. Order and payment records may need to be retained for tax, accounting, or legal purposes after an account is deleted.

Retention details: [State the retention periods or criteria for account data, order/payment records, and backups, including any information retained after deletion and why.]

5. Your choices and account deletion

To request access to, correction of, or deletion of your personal information or FitFoodFactory account, email [PRIVACY EMAIL] with the subject "FitFoodFactory privacy request". Include the email address or phone number linked to your account; do not send your password or full payment-card details. We may verify your identity before handling the request.

In-app deletion: [Insert the actual steps for requesting account deletion inside the app.]

Account deletion includes associated personal data, except records we must retain for the reasons explained above. Requests are handled within [DELETION TIMEFRAME].

6. Changes to this policy

We may update this policy as our service changes. The latest version will be available on this page with an updated date. We will provide any additional notice or request consent where required.

7. Contact us

For privacy questions or requests, contact FitFoodFactory at [PRIVACY EMAIL].